After great market research, competitor analysis, targeting the audience, and going through the mobile app launch checklist, you are finally donning the app industry! Now what? You like your app, the audience is downloading it, commenting on it, reviewing it, and giving feedback, too what next is the question here? Revenue, more downloads, active users, […]
Updated 6 February 2024
Director at Appventurez
After great market research, competitor analysis, targeting the audience, and going through the mobile app launch checklist, you are finally donning the app industry!
You like your app, the audience is downloading it, commenting on it, reviewing it, and giving feedback, too what next is the question here?
Revenue, more downloads, active users, global reach & so many other things might be there in your list but without measuring mobile app performance metrics, getting all these is challenging if not difficult.
Your expectations and efforts to reach them are high, however, not knowing the perfect insights and parameters, achieving what dreamt is next to impossible.
Thus, if you want to gain everything you want from your application, this blog is exclusively made for you to get started with.
Bookmark it as it is going to be lengthy yet important and explaining.
If you are done bookmarking, let us begin with the very basics of mobile app performance metrics to enhance mobile strategy.
So, let’s get started-
Mobile app performance metrics provide information about the mobile app performance along with giving insight into app retention, revenue generation, conversion, app usage and engagement metrics, and potential.
Thus, metrics help in informing about the app’s health performance, however, not all the metrics provide similar results to various applications. As every application is different from the other one, opting for the same set of mobile app metrics for different apps is not recommended.
To match the metrics as per the mobile application, it is crucial to have an idea about how the numbers will look for you against every single metric.
Now, the question that arises here is why the mobile app performance metrics for mobile strategy are important, well it is important because-
A finance-based application will be different from a music-streaming mobile application, hence, the metrics used for both applications will be different. Also, both apps are used differently by a different set of people, thus analyzing the performance varies too.
It is crucial to understand which metrics are worth mapping for the brand and which will not affect the bottom line like user app usage and engagement metrics, conversion, revenue, global reach, etc.
Understanding what is mobile app metrics, let us begin the journey with what mobile app performance metrics are there to be used for different applications.
Everything is connected when it comes to mobile applications. Your app idea is connected to users, your users are connected to the market, and the market is then connected to your revenue and ultimately to you.
Thus, answering how to measure app success, you simply can’t make your app a success if you don’t win over your potential users and retain the earlier ones- and you can never win over the users if you don’t understand their needs and their origin.
To let your ideas work great, you need to track the number of download counts and attribute them to specific channels.
Take for example- $5,000 on Google AdWords lets you 125 downloads in 3 weeks, however, the same investment on the Google Play Store will let you get 10x in 3 days only. By analyzing and tracking where to invest in your marketing campaign to meet the expected results.
Here are Key User Acquisition Metrics to track
Now that we have mentioned a few metrics to look at, it is time to know some more User Acquisition strategies too.
Use the top-ranking keywords, showcase your app’s top features & functionalities, let people know the benefits of your app through the app description, add screenshots, the Video thing, and so on. No doubt, the app which is maintained nicely always attracts people.
It is generally considered that if the activation rate is higher, the app is doing good and if it is not, it is time to investigate the app’s health status, identify it, and fix all the activation-based issues.
Here are a few things to keep in mind-
Key User Activation Metrics to opt for
Having a look at them, it is now the time to look at User Activation metrics strategies.
Surging the retention rates by 5% can help you see profitability in the business. However, there is no doubt that hooking users for the long run is just a difficult task. As per Google Play Store Statistics, an app loses over 77% of daily active users just within 3 days after the app download.
The situation can be handled by getting the user data trackable via various sources. Instead of seeing all the users from the same lens, break them into some category, and then track their behavior for the app. From there you will get insightful details about the onboarding flows, how your app is enticing users, and what is the user experience.
Once done with the insightful data, the next thing you can go ahead with is giving lifetime value.
Giving lifetime value involves monetary things also to retain valuable customers. It revolves around loyalty programs. Here Customer Lifetime Value Calculator for calculating the cost while managing
Key User Retention Metrics to opt for
With it, let us gauge User Retention Strategies to excel in
Engagement and mobile app engagement metrics for users support each other and result in greater numbers of revenue growth.
However, many apps are used just only 10 times before abandonment.
Hence, to track user mobile engagement metrics, there are a few things to consider for sure-
The data will help you gain insights into the user’s active days along with the app’s stickiness.
Key User Engagement Metrics to look at
With this, it is time to look for User Engagement Strategies to opt for
Conversion is what is called the top achievement of Marketing- be it traditional or digital marketing.
Take for example- You are spending 10% off on push notifications to over 8,500 users, if at least 400 users are responding to them, your conversion rate will reach around 5.5%.
By tracking the conversion rates, you can check out if the messages you are offering are moving towards the sales needles or not. Once, tracking the conversion rates, you can simply get started with A/B tests for optimization and see if the messages are resonating with the users’ needs or not.
After that, here are a few conversion tricks to look at
Key User Conversion Metrics to know
Keeping these things in mind, it is now the time to look at conversion strategies
Before knowing the ultimate conversion strategies to look at, it is crucial to understand what type of conversion you want- Subscription, Purchases, Ad impressions, or other.
After gaining the perspective, now look for conversion strategies like-
These things can ultimately satisfy the needs of the users.
Even the top-ranking mobile apps and mobile app analytics best practices fail to hook users 100% of the time.
Thus, to maintain their app statistics, it is good to track even the number of uninstalls made.
Take for example- You have 35 new activated users to your app and 10 are uninstalling the application, it means your app represents an uptick of 25 users every day. However, if the number gets reversed, there is a serious issue with the app.
Here are some performance issues that lead to churn rates-
Always remember that users download apps by first looking at the reviews, ratings, and feedback.
There is one full-proof key to track churn metrics is to –
Now, what is the solution to the above-mentioned churn issues?
Well, they are opting for re-engagement strategies.
Re-engagement strategies are-
Concluding everything together, it is now the time to understand the metrics and their sub-categorizations in more detail.
Let’s understand them for enhancing user experience.
There are multiple mobile app marketing KPIs and performance metrics that are broadly categorized into various segments.
Let’s understand them in depth.
The general mobile app analytics best practices are tracked by every person in the team. The KPI here basically revolves around the complete overview of the performance of the application.
So, to keep track of things, the General mobile app analytics metrics are further divided into subcategories like-
The total number of app downloads is one of the most obvious ways how to measure app success. This app downloads metrics when used in a given period and even offers more precise results.
App download metrics also let you figure out the loopholes or the areas of improvement. A leading Mobile app development company like us always recommends you opt for this step for sure.
Not only downloads, but you also need to figure out the total number of installations of the app as well.
To do that, you can use Google Analytics for both the platforms like iOS, and Android. Also, get to know the difference between iPhone vs Android- the startup’s first choice.
Just like the total number of installs, you need to also figure out the total number of uninstalls too. There are several reasons for app installation, and there are many cases when users don’t even leave feedback. In both situations, you need to look for all the obvious reasons.
It is a victory for any app owner if users are willing to register to your app with their details. Increasing the number of registrations is a positive sign of user trust and loyalty to the app encouraging users to make purchases from the app.
The gathered data can be further used for marketing purposes too.
Once done with the above steps, it is crucial to check subscriptions taken by the mobile app users. How to know if an app is successful can be checked if your subscription rate is high and still there are a decent number of users, this shows, that users are willing to spend more money on your product.
Tracking when users are subscribing to the app, you can understand the user behaviors nicely.
This is the technical side of the application, hence, eliminating apps from the bugs, and errors should be done nicely.
Keeping track of all the crashes should be done to improve the overall performance of the application.
Offering users newness and freshness in the app is important. By doing so, you can also offer premium things from the app which will result in users paying for upgrades too.
Adding features, functionality, and upgrades to the app can help you gain more number of potential users while hooking the existing ones.
User engagement is the crucial factor for how to measure app success or failure too. To retain and engage users to the app along with figuring out how to know if an app is successful, here are a few things you can follow-
Daily active is the extension of the Total Daily Sessions and is calculated by tracking the users on the app daily. DAU is often seen as the primary measure of growth or engagement for both mobile apps and websites.
Somehow similar to the DAU app, the MAU app is the total number of active users over a monthly period. The concept helps in tracking the growth of the app every month.
MAU is tracked as total unique visitors visiting the app for multiple sessions in a month.
Sessions are explained as how many times a user opens the app or interacts with it from their smartphone.
The sessions made by the app indicate the popularity of the app and is also known as “app stickiness”.
Another metric for tracking the app and the total number of sessions. Session length is referred to as the total number of users spending time on the application per session.
Session Interval makes you understand how users are opening the mobile application. It tracks the consecutive sessions between the apps. This will help you figure out how often users are visiting your application, either multiple times in a day daily/weekly, or monthly.
The shorter session interval is considered better, however, the interval depends upon the content or product updates.
The depth of the session showcases how successful a session is meant for the users. Here how to measure app success application also defines the goals, objectives, and ideology of the business.
Also, the session depth defines the number of interactions per session made by the users. This metric here will determine how many conversions are made or if the session is only made for browsing purposes etc.
Retention showcases if the user is returning to the app in a given amount of time. This will also help you understand how much period the user is coming to the app.
Always know that the retention rate for the app is an indication of how sticky or amazing your app is for the users. The higher the retention rate is, the more positive will be the result of it.
Here is the formula for the mobile app retention rate-
CS = number of customers at the beginning of the period.
CE = number of customers at the period end.
CN = number of new customers during the acquired period.
User experience metrics are further divided into several sub-factors like-
Loading time is something that either attracts users or lets them skip the app over others. It is a way that show how much time your app takes to get loaded. Load time revolves around when a user is opening the app to a certain performing function and also reflects the time taken between app screens.
As there are various devices from which your app can be utilized, hence, it is a nice metric to keep a hold of.
With it, you can check out if users are using tablets, smartphones, or other devices or are into Android apps or iOS ones.
The mobile app marketing KPIs depend upon the devices from where the users are accessing and operating the app. Mobile app KPI is related to the performance and user metrics related to uninstalls, crashes, and bug fixing while offering insights about the app’s future updates.
Your first focus might be revenue but it is still the requirement and that is why you are making efforts to do it also.
The financial mobile app marketing KPIs are divided into a few segments like-
Lifetime Value or LTV is the amount of money generated by the user from the mobile application.
Lifetime Value = Average value of a conversion X average no of conversion during the period X average customer lifetime value.
The time taken by a user from installing the application to making its first purchase is called a first-time purchase.
Depending upon the app and business objective, users are given access to in-app purchases. Here the purchase looks like this-
Date/ First Time Purchase – Date/ Time Registered
ASO is an important part of marketing and promotion of the application but how to list it down is challenging and strategic.
Here are a few ways to get started with it-
Your app needs keyword-based content so that users can easily search for what they are looking for. The keywords should be based on the search queries of the users to let them easily discover the app and then download it.
As per the keywords, the app content should be made precisely showcasing the top and important features of the application without skipping the core ones. Ensure you are making a balance between both- content optimization and keywords.
It revolves around the app’s ranking on the app store. Monitoring the app raking onto the app store helps in understanding the app’s performance.
Always open the rating bar to the users to understand how they are reacting to your application. Once you analyze their ratings, you will be able to track down the loopholes, and errors along with finding ways to come up with better solutions.
This will make you understand the performance of the app while maintaining its stardom in the market too.
Let users review your app and let them write down their reviews. It will work the same as a rating system from where you can figure out everything about the app be it app performance, loopholes, features users are struggling with, and so on.
This way you will come up with solutions and things to make the app more engaging.
Concluding every point together, the answer about what are app metrics is clear while understanding why it is important for enhancing the mobile strategy and performance. However, there are some more technicalities taken into consideration when opting for app metrics. You can discuss everything about them with our experts.
Connect with us and let us together make your app AWESOME!
Director at Appventurez
Director and one of the Co-founders at Appventurez, Chandrapal Singh has 10+ years of experience in iOS app development. He captains client coordination and product delivery management. He also prepares preemptive requisites and guides the team for any possible issues on a given project.
Posted : 18 August 2020
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