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How On-Demand Apps are Affected amid Coronavirus

Ashish Chauhan By Ashish Chauhan | April 30, 2020
how ondemand apps are affected in covid19

Coronavirus has put huge locks outside our homes, locking us all in with no way out. Well, it might be a bit of an exaggeration but it is the truth that has put every one of us under lockdown or self-quarantining.

The fear among the people around the globe regarding coronavirus has spread like water and with thousands of deaths, it is growing. Even people are locking themselves at home and only going out in case of emergencies (you can’t live without food).

However, on-demand apps have come up as a blessing in disguise during such time, however, the same can’t be said for every category due to the COVID-19. But before going deeper into it, let us understand a bit about what is going on us due to the coronavirus.

There are so many things about coronavirus that are not known to humankind. The rising numbers, lack of medications, and social distancing are taking a toll on everyone. 

However, with the increase in numbers, the government is taking necessary measures to keep people safe and away from the virus.

Read More: Impact of COVID19 on Mobile App Economy

But social distancing and quarantine are not as simple as it is to spell them. The constant issue of not knowing about the situation and limited essentials is something that we all are fighting.
The world might have come at a halt but not on-demand apps. There is a sudden increase in the use of on-demand apps around the world that is helping out the users.
Coronavirus might be able to shake the whole world and its economy but the on-demand industry is fighting at the frontline with doctors, police, and essential service providers while maintaining sanitization.

What are we covering?
Users Demand
On-Demand Sales – Increase & Decline
Do you think customers are all set to follow quarantine life?
On-Demand Categories Growing Amid COVID-19
#1 Food Delivery
#2 Grocery Delivery
#3 Home Care Services
#4 Online entertainment
#5 Remote working (teleconferencing)
#6 Banking
#7 Healthcare
#8 Online Education
#9 Fitness & Workout
How businesses can fight against the outbreak of COVID-19?
#1 Contactless Deliveries
#2 Sanitizer Products and Masks
#3 Interact with Potential Buyers
How can we help you?
Stay home & Stay safe
FAQ  
#1 What will be the actual cost of the development of on-demand apps? 
#2 Why does my business need an on-demand app?  
#3 What is the future of on-demand apps?

Users Demand

The social distancing and quarantine period have put everyone under lockdown with no idea when it will end. As a result, everyone is going through issues to fulfill their basic needs such as in grocery, essentials, and even working at home.

As a result, on-demand apps have come up as the best alternative for users to overcome their state of panic with doorstep services and quick delivery.

But social interaction remains the major concern for the users during the time of delivery. This issue is also solved by the on-demand service providers with the help of contactless delivery that allows users to get the delivery done without interacting with anyone.

On-demand apps are not limited to delivery only. Another aspect is the entertainment of users that is making online streaming their favorite choice. After all, it is all part of the on-demand industry.

The on-demand sector is covering up all the basic requirements of the users and bringing users out of the stress. However, on-demand apps such as Lyft, Uber, beauty, dating, etc. have decreased in usage due to the pandemic.

Read More: Impact of Coronavirus on Dating Apps

Keeping the growing and decline in mind, let us move forward following all the on-demand apps.

On-Demand Sales – Increase & Decline

Due to the coronavirus pandemic outbreak, on-demand services are facing a sudden increase and decline in different categories. Things are in chaos because of lockdown but there are a few apps that are doing great in the market around the coronavirus as well.

The major changes witnessed in the sales of marketplaces have gone to the next level with the coronavirus pandemic outbreak.

  • Food Panda as one of the major on-demand food delivery platforms has witnessed an increase of 80% in the last month.
  • Similar is the case with the Grab App that has increased by 20% amid pandemic.
  • GrubHub and Uber food ordering apps are going to increase their sales during the coronavirus pandemic in the food delivery time.
  • 70% decline in the usage of Uber cab booking in the last month during the coronavirus pandemic.

These are just a few sales increase and decline in the last month. There are so many on-demand apps in the market that are impacting the business word on a whole new level. In such a case, it is highly important for the customers and businesses to understand the demand and supply to avoid any type of panic like situation

Read More: Impact on Food Chain Industry Amid COVID19

  • Market size growth can be witnessed especially for mobile apps that can reach double in the coming years due to the coronavirus.
  • Online shopping is going to the next level since customers are under lockdown and depend upon online pick and drop for household items.
  • Logistics and retail are going to encourage online shopping amid the pandemic.

Do You Think Customers are All Set to Follow Quarantine Life?

The answer is actually mixed. There are many people that are fine to be in the quarantine period that can be a hectic schedule for others. Not everyone is welcoming the idea to remain locked up at their home.

If we talk about the global level, then there are a few countries that already support remote working and even actively participate in it. However, quarantine is making every country go under lockdown but it is for the best and with the internet connection it is easy to work remotely.

There are more than 60% of the employees around the globe that usually do remote work and are embracing the quarantine period as well. Even online education, in a number of countries, was a trend. More than six million students support online education that has also increased.

In addition to this, the online shopping trend is also picking up that is helping out the customers. If we understand it in a better way then in 2019, the online shopping revenue was worth 107 million USD that is going to increase this year since all the customers are depending upon online shopping. Be it grocery or medicine, the customers are now going for the online shopping to ensure that they can get the items delivered at the doorstep.

So, if we talk about being ready, customers do have a number of options that can make them be ready amid the coronavirus and quarantine period. The social distancing might seem daunting during such situations but it is the best to be safe.

To give you a better idea of how we are ready and different apps that are there to help us, let us talk about the categories that will take us to us to the next level.

On-Demand Categories Growing Amid COVID19

ondemand apps ruling in covid19

It’s human nature to meet and mingle with others. We just can’t stay away from our loved ones and need human interaction constantly. However, with the coronavirus outbreak, it is not safe to gather and have a meet and greet session with others.

As a result, it allows on-demand apps to grow and businesses to invest in them. So, how do you know which category is going to thrive? Let us sum it up for you.

#1 Food Delivery

Whether it is quarantine or not, our craving for restaurant food is neverending. Delicious food and different cuisine, we want it all. However, lockdown is not giving users much of a choice. But our best luck is on our side and we have food delivery apps with all the lip-smacking flavors at home.

The food delivery apps are becoming a major part of our lives with the coronavirus outbreak. The severity of the situation is making on-demand food delivery apps a requirement for the customers. There are a number of apps that are being used to satisfy the requirements of the customers during the quarantine period. There are apps in the market like DoorDash, GrubHub, and Uber food ordering & delivery that are ruling the business now.

Read More: Doordash Business Revenue Model

#2 Grocery Delivery

Grocery is the basic necessity of our lives and with lockdown, we need the essentials to survive. In order to maintain social distancing, people are now depending upon the grocery delivery apps. The major reason is that users can simply order the groceries and get it delivered at doorsteps. It is also essential when it comes to flattening up the curve and achieve the requirement easily. The increase in demand has made businesses work on the delivery part with full concentration.

#3 Home Care Services

As per the scientists, the coronavirus has the worst impact on people with lower immunity and the elderly. This has made everyone take extra precautions. However, what has made it more difficult for the elderly to get home care services, the quarantine has affected the dependency that can be easily eliminated with the help of home care service apps. The elderly can easily get help with a few taps.

#4 Online entertainment

Quarantine is making people depend upon online entertainment due to being locked up at home for a month now. Online entertainment is the only major addition that is making people spare their time and get a bit of entertainment in their locked life. The impact of coronavirus on video streaming apps are extremely remarkable and has gone to a new level. 

Read More: Impact of COVID19 on Video Streaming Apps

#5 Remote working (teleconferencing)

Even though a number of countries depend upon remote working, it is not a common practice for everyone. Work from home is becoming difficult for many people but with the help of teleconferencing apps, it is not a bit easy. These apps make it easy to communicate with the team or clients without delaying the work routine. Some top names include Zoom, Google Hangouts, and Skype.

#6 Banking

The major sector that is shut down (in many areas) is banking that has a huge impact on our daily lives. As a result, banking apps are the major help for the users allowing them to suffice their day-to-day needs. The online payment and transferring money have become the major setup during the coronavirus outbreak.

#7 Healthcare

Read More: Impact on Telemedicine Apps Amid Covid-19

The online booking of medicine and on-demand doctor help has become the major need for users. It is a major necessity during the time of pandemic that has made users bound at home. Instead of venturing out, users can take help from the on-demand healthcare apps that can offer instant help. 

#8 Online Education

Read More: Impact on eLearning Apps Amid Coronavirus

The lockdown is the lockdown for schools and education as well. Hence, online education is the only solution left to ensure that proper education is taken care of. There are different ways to achieve education such as online classes, notes, and webinars through which students can get some help. 

#9 Fitness & Workout

Read More: COVID-19 & Tracking Apps

Coronavirus outbreak is making it extremely difficult for everyone to keep up with their fitness since everyone is locked home. To overcome this, there are fitness apps in the market that make it a bit easy to workout and make sure that the health of people is at the top priority. The workout apps include different exercises and workout routines that one can follow. Along with this, it also includes the tracker that makes users keep track of their workouts sessions.

Read More: Impact on Fitness Apps due to COVID19

How Businesses Can Fight Against the Outbreak of COVID-19?

ways of business working in covid19

Amid coronavirus pandemic, the above business categories are working dedicatedly to ensure that all the customers are getting the desired services. In order to achieve this, the businesses are taking initiatives to ensure that government rules are followed while performing the services.

Here are the major three aspects that can help businesses to help customers amid the major outbreak.

Read More: Impact of COVID19 on Startups

#1 Zero Physical Interaction With Service Delivery Priority

The on-demand delivery services are a great way to ensure that all the requirements of the customers are well-taken care off. In order to achieve it, the contactless delivery is practiced to ensure that no contact is made between the riders or customers.
The users can stay at their homes and get the products delivered at the doorstep. They can collect products from the doorsteps without getting in touch with the riders. It is the healthiest way to get the delivery with the “No-Contact Delivery” option.
Not only this, but entertainment and banking sectors are also offering “zero physical interaction” services to the customers. The online apps are able to suffice the requirement easily without meeting the respective users. 

#2 Sanitized Products & Masks For Employees

The companies must deliver the sanitizing products to the riders to ensure that the products are delivered safely. This is to ensure that the health condition of the riders and the users is maintained.
It is essential to keep the major points in mind such as:

  • The disinfectants spray for the riders.
  • Masks to ensure that the riders have proper safety.
  • Alcohol-based sanitizers for the riders.
  • In case the riders are not well, make sure that they stay at home rather than delivering products. 

#3 Engaging Potential Buyers

Amid the coronavirus outbreak, it is essential to make sure that the customer’s retention is maintained. This can be achieved with the help of proper interaction with the potential buyers that can keep them hooked to the app.
If the users are not confident due to the hygiene issue then companies are making sure that users know the proper precautions. Not only this, but it is a great way to ensure that your users are hooked and safe while you are processing their services. Along with this, social media is helping life saviour for companies to communicate with users.

Read More: Impact of COVID19 on Business Apps

How Can We Help You?

The health emergency in the form of COVID-19 has taken over all the time and put us all at a halt. We don’t know how to come out of such a situation except staying at home and trying to avoid the outer world interaction.

With the global lockdown, it is becoming extremely difficult for the business to keep up with the customers and ensure that their requirements are well-taken care of. As a result, it is best to be part of the online market if you are delaying it.

Well, if you are planning to be part of the online market then Minimum Viable Product app development is the right choice for you to go forward. And we can help you out with it. This allows the customers to be in the market sooner with basic features and without waiting for months.

Stay home & Stay safe

The time can be a bit to run the business or go for social gathering. But it is essential to take every single step with utter care and make sure that the business world is well-taken care of. To ensure this. There are a number of ways to reach the market such as mobile apps.

We are a part of uncertainty but don’t let it halt your life and find a way to thrive. Remember, hygiene, home, and safety are the major part to follow and integrate it with business. 

FAQ

#1 What will be the actual cost of the development of on-demand apps?

The cost of on-demand delivery app widely depends upon its features and major components. Along with this, there are major components that are added to the list of on-demand app development while determining the cost such as UI/UX designer, android app developer, frontend development, backend developer, QA engineer, DevOps engineer, and so on. 

#2 Why does my business need an on-demand app?

If you are a part of the services for users that they might need the most during then it is the best time to be in the market. Believe us or not, but your competitor is already in the market with their mobile app. So, why not you? Make sure to be in the market if you want to be in front of your audience so that they can interact with your products at any time of day. 

#3 What is the future of on-demand apps?

The on-demand apps have slowly picked up the race over the past few years and are now leading in the market. They are reaching a level to drive the audience and get doorstep delivery to them. As a result, their popularity is slowly increasing and with time it is going to be a step higher.

Ashish Chauhan
Ashish Chauhan

Co-Founder and VP Mobile Architect at Appventurez. An expert programmer who is passionate and loves to explore emerging mobile technologies. As a leader, he is a perfect match as he is always there for the team to help and guide them to learn and implement smartly and effectively.

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